Last updated on 10/02/2021. 

This privacy notice is directed to all web users, including users who are also customers, job applicants and investors. Please read this privacy notice carefully as it sets out how we use your personal information.

AquaTrace Limited is the operator of the website that directed you to this Privacy Notice, and we believe that protecting the security and privacy of your personal data is important. This Privacy Notice explains how we collect, store, use, disclose and process your personal data.

The personal data that we collect about you depends on the context of your interactions with us, the products and services, the features that you use, your location, and applicable law. It is important that you provide us with only your own personal information and ensure that the personal information you provide is accurate and up to date. Please note that you will be responsible for any inaccurate, third party or false personal information that you provide to us.

If you would like to exercise any of your rights as a data subject (as detailed below in this privacy notice) please contact us.

We may change this privacy notice from time to time by updating this page. We recommend that you check this page to ensure you are happy with any changes. However, if these changes have a material impact on the way we process your personal data, we will provide a summary of the main changes on our website.

The type of information we collect:
When you use this website, and subject to your consent to the use of cookies where relevant, we will record:
1.         the areas of the website that you visit;
2.         your language preferences;
3.         the campaign/URL from where you came to the website;
4.         your activity on the website, such as products viewed, resources that you download and any information you provide to              us;
5.         information about your computer, such as which browser you are using, your network location and the type of connection             you     are using (e.g. broadband, ADSL, etc.) and your IP address; and
6.         technical and other information that does not personally identify you.

We do this by using cookies. See our document about Cookie Policy & Control for more information on what a cookie is, how we use them on our website and how you can de-activate certain cookies.

When you, amongst other activities, submit an online enquiry, request information from us, register for a newsletter or register for an event we may ask for some or all of the following information, in addition to such additional information as you may volunteer as appropriate:
1.         your name;
2.         account password;
3.         role;
4.         company name;
5.         email address;
6.         postal address;
7.         telephone number; and
8.         project name.

Once you submit information through our website, we will know who you are and you acknowledge that your activities on this website and information about you and/or your company may be recorded on our systems, which includes cloud-based systems.

Some mandatory information is required and you’ll see that indicated by a star(*), but other information is optional. Any additional information will help us to respond to your enquiry. If you don’t provide mandatory information, we may refuse to proceed to the request for which this information was requested.

What do we do with the information we collect
We use your information to:      
1.         Administer the website, so we can:
         1.1.   investigate breaches of the law or website policies;
         1.2.   investigate potential breaches of our systems and networks or third parties' systems and networks;
         1.3.   provide you with, and develop the website;
         1.4.   provide you with a user account if appropriate; and
         1.5.   update your contact details on our systems.        

2.         Respond to your enquiries concerning:
             • Recruitment opportunities
             • All AquaTrace related queries    

3.         Place cookies and other tracking tools on your device in order to gather useful or strictly necessary information (as              explained in our Cookie Policy).

4.         Comply with the service contract you have withus

5.         To send you marketing communications, carry out retargeting marketing activities, to share your information with other              Affiliates or third parties (if you consent so) for marketing purposes. See the "Marketing" section below for more              information.

6.         To comply with a legal obligation    

7.         To manage job applications

8.         To provide information to and communicate with investors                

Legal Bases for Processing
The legal bases on which we process your personal data are:
1.          Necessary for compliance with a legal or regulatory obligation that applies to us;
2.         Necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a              contract with you;
3.         Necessary for the purposes of our legitimate interests.
4.         We will not process your personal data for these purposes if such legitimate interests should be overridden by your own              interests, rights, and freedoms; or
5.         in limited circumstances, you have given your consent to processing of your personal data, for example, to receive             marketing communications by third parties or to consent to the use of AquaTrace Ltd or third-party cookies. 


We would like to provide you with information about AquaTrace’s products and services, and other information from AquaTrace, which we think you may find interesting. We may send you such information by post, email, and/or telephone if you agree we can.

With your explicit consent, we will use external organisations to send AquaTrace offers and marketing communications to you. To do so, either they will collect information directly from you, or we will otherwise provide your personal information to them. These external organisations include contractors, merchants, distributors, retailers, and other service providers which are outside of AquaTrace.  When we work in partnership with external providers, we decide how to use your personal data together and we are both responsible for complying with the law. 

For more information about our external providers and their use of personal data for marketing purposes, please review our Cookie Policy.

You can opt-out from receiving marketing communications at any time. If you have received marketing communications from any of our AquaTrace entities and decide that you no longer wish to receive same, please unsubscribe via email link, or by such other means as we may communicate to you. 

Who do we share your information with? 
AquaTrace share your personal information with AquaTrace itself internally as we run the global website. We may disclose your personal information to third parties located in your country and in countries other than your own, in due compliance with applicable laws. Some countries to which your personal data is sent/accessed from may have a different standard of data protection than the country in which you are situated.

If we have your explicit consent, we may provide your personal information to external organisations (i.e. to contractors, merchants, distributors, retailers, media agencies and service providers which are outside of AquaTrace)so that they can contact you about their promotions, services, events and other activities in relation to AquaTrace products and services without having obtained consent from you themselves. An example of this is a provider that places cookies on your device in order to personalise information about our products and services for you.

Where organisations outside of AquaTrace provide you with a service on our behalf, or help us provide the service to you or provide professional advice to us, we may share your personal information with those organisations who will only use the information to provide the relevant service. However, we will retain control of your personal information and any third party service provider that we use must act in accordance with our instructions and protect the confidentiality and security of the personal information as appropriate.
We may share your personal information with a purchaser or potential purchaser of our business.

We may disclose your personal information to third parties, their agents and professional advisors, subject to confidentiality obligations, for the purpose of a due diligence exercise by third parties in connection with any proposed merger, acquisition, re-organisation or transfer of any part of our business and to any person proposing to participate in, or promote or underwrite or manage any such arrangement.

In some circumstances, we may have to disclose your personal information bylaw, because a court or the police or other law enforcement agency has asked us for it.

Retention of your information 
We only retain your personal information for as long as is necessary for us to use your personal information as described above or to comply with our legal obligations.

Where your personal information is processed with your consent (e.g. for the marketing purposes), such personal information is retained until you revoke the consent for such processing, or until the time limit dictated by law is reached. Where information processing is based on your consent, you have the right to withdraw that consent at any time.

You may request details of the personal information that we hold about you under data protection laws. If you wish to exercise any of the rights outlined below, please contact us. If you think any information held by AquaTrace about you is incorrect, incomplete or is being processed improperly, please write to AquaTrace Ltd and we will delete, block, correct, update or cease to process any information subject to the terms provided for by the law.

If you wish to make a complaint about an alleged breach of the law, we ask that you send us your complaint in writing to the AquaTrace Ltd. We will respond to complaints and implement any remedies subject to the terms provided for by the law. Separately, you may make a complaint at any time to the data protection authority in the country in which AquaTrace is based, or the country in which you live.

AquaTrace is committed to ensuring that your information is secure. If at any point you suspect or become aware of a security incident (e.g. your password for accessing your registered account on this website is stolen or you receive suspicious communication from someone holding themselves out to be an AquaTrace employee or from a dupe website claiming to be affiliated with AquaTrace),please forward the communication to us or report the incident by email or in writing to AquaTrace Ltd, Unit D5 M7 Business Park, Newhall, Nass, Co. Kildare, Republic of Ireland as soon as possible.

Linking to other websites
Our website or marketing email messages sometimes include links to other third-party websites which are not within our control. Once you have left our website/marketing email message, we cannot be held responsible for the content of these third-party websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy notice / policy applicable to the website in question.